Our professional team of Chinese medicine practitioners are experienced across the widest range of health problems and treat each person with our warm and caring approach.
Read answers to frequently asked questions before making your first appointment. You don’t need a referral from your GP to see us.
Appointments can now be booked online (see Online Booking below).
Mon to Fri (9am – 6pm)
Sat (9am – 3pm)
By appointment
Ping Ming Health Melbourne is centrally located in Melbourne CBD next to Flinders Street Station. Our building entrance is located next door to Subway at the corner of Elizabeth and Flinders streets.
If coming by car, we recommend booking your parking online and in advance for the best car parking rates.
The nearest car park just two doors down from our building is located at Secure Parking 300 Flinders St.
We can also suggest the following car parks within 5 minutes walk:
Wilson Flinders Gate Car Park located opposite Federation Square at 172-192 Flinders Street, Melbourne.
Wilson Southgate Car Park is located in Southgate shopping centre and 5 minutes walk across Evan Walker bridge and under the Flinders Street station underpass to our clinic.
Ping Ming Health is home to Australia’s leading team dedicated to the professional practice of Chinese medicine.
We help our clients using traditional Chinese medicine to diagnose and treat the underlying cause of their symptoms.
Our caring and knowledgable practitioners take the time explain your diagnosis and treatment plan, helping you to understand your body and symptoms.
We are experienced in the widest range of health issues from chronic pain to fertility IVF support, women’s health and complex health issues.
Providing over 30,000 appointments each year, 93% of our clients surveyed would recommend us to their family and friends.
We look forward to welcoming you to our purpose-built Melbourne CBD clinic offering a calm and natural environment for healing.
Dr Queenie Yip is highly dedicated to her profession of Chinese medicine with over 20 years of clinical and teaching experience in Hong Kong and Australia. She is always willing to serve people wholeheartedly with her care and professional skills. Queenie endeavours to maintain the wellbeing of her patients not only by treating their disease, but also by promoting a healthier lifestyle. Her special interests include women’s and children’s health issues as well as pain management, and she has broad clinical experience in treating both common and difficult health issues including sleep, stress, skin and digestive health, as well as supporting those undergoing cancer treatment.
Queenie holds Bachelor of Chinese Medicine & Bachelor of Science (Hons) in Biomedical Science degrees from the Hong Kong Baptist University (2003) and a Master of Science in Acupuncture from the Chinese University of Hong Kong (2006) with scholarship. She also completed a one year clinical internship at the Guangdong Provincial Hospital of TCM, a major tertiary hospital in Guangzhou, China.
Prior to moving to Melbourne with her family, Queenie served in the executive committee of the Hong Kong Registered Chinese Medicine Practitioners Association for 6 years and lectured at the Hong Kong Baptist University, School of Chinese Medicine and the Open University of Hong Kong. Queenie enjoys travelling as it is a way to enrich herself. She is a member of CMASA and also speaks Cantonese and Mandarin.
Practicing with compassion, patience and attention to detail, Dr Jinnan Cai is passionate about the potential of traditional Chinese medicine to provide effective and natural health care that complements both western medicine and our modern lifestyles.
Jinnan is experienced with a wide range of health problems commonly helped by Chinese medicine from migraines, frozen shoulders and chronic eczema through to women’s health and pregnancy. He also has a special interest in the management of postoperative and chronic nerve pain. Jinnan readily takes up the challenge of helping people with complex physical and emotional symptoms by helping to identify and treat the underlying causes using Chinese medicine diagnosis.
Jinnan holds a double degree in Chinese medicine and human biology with first class honours from RMIT University, and graduated with a perfect GPA. He is an external supervisor of Chinese medicine students from RMIT University. Outside of medicine, Jinnan loves to travel and learn from people of different cultures and ways of life. He is a member of AACMA and AICD, the Australian Institute of Company Directors (AICD).
Facial rejuvenation acupuncture, also known as cosmetic acupuncture, is a cosmetic-focused and personalised treatment for those who are concerned about the signs of premature ageing that can affect the muscles, soft tissue and skin of the face.
Facial acupuncture treatments are performed by Chinese medicine practitioners who will assess your skin concerns combined with pulse and tongue diagnosis to uncover any internal organ imbalances.
In addition to using points on the body, your practitioner will apply extra-fine needles on the face to promote circulation and naturally stimulate your body’s own healing response.
Visible signs of premature ageing, long-term stress and poor internal body health can appear on different areas of the face as:
Acupuncture meridians connect every part of the body and a facial acupuncture treatment doesn’t just treat the face – it considers both internal and external symptoms and causes to gently and naturally treat each person’s face as a reflection of their whole body.
We advise our clients who have recently had any facial procedures, injections or treatment including laser, microdermabrasion, facial lifting or peeling, to wait 6 months before commencing facial acupuncture. It is recommended, but not required to remove makeup during your facial acupuncture session.
If you would like to know more, please call (03) 9629 9920 to book your initial facial acupuncture consultation and assessment.
Our clinic accepts payment by cash or EFTPOS on the day of your appointment.
Our Melbourne clinic is able to process HICAPS claims, please don’t forget to bring your private health fund membership card with you.
Chinese medicine is not covered by Medicare but you may be eligible to claim from your Private Health Fund.
We welcome interstate and international visitors who may need assistance during their stay in Melbourne. Our clinic is easily reached on foot or by tram from all inner city, CBD and Southbank hotels.
Our centrally located acupuncture clinic in Melbourne CBD is also convenient for visitors coming into the city by train from regional Victoria.
Please call our clinic on (03) 9629 9920, same day appointments are usually available.
叶医师能提供普通话及广东话中医诊症及针灸服务。
葉醫師能提供普通話及廣東話中醫診症及針灸服務。
Our traditional Chinese medicine practitioners in Melbourne are registered to provide Acupuncture treatments to injured workers covered by WorkSafe (VIC).
WorkSafe considers Acupuncture to be a referred service, this means a medical practitioner (eg. your GP) must provide a request for acupuncture services prior to the commencement of your treatment.
If you are new to Chinese medicine, please read our Post-Treatment Advice to help you better understand how your body might respond after your treatments.
If you have any questions after your consultation and treatment, simply call our clinic to speak with your practitioner. We will be happy to help you with any queries or concerns.
Our team at Ping Ming Health aim to provide you with the most pleasant service and highest quality treatment possible.